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goiso help centre — short, practical guides for running the platform: compliance, inspections, evidence, indicators and subscription.
- Getting started with goiso: a first tourThe right order to start in: set up your Sites and Team first, then activate your ISO certificate, then let the seed wizard distribute the work.
- The compliance board: the full conceptWhy can't you edit compliance directly? A board that reflects your operational work — not a form you fill in. Seed, work in operations, and it reflects.
- How to activate an ISO certificate in goisoActivate a standard from the Compliance Catalog to make it trackable and measurable.
- How to track your ISO standard clausesReading the standard page: what each clause color means.
- How to make an audit clause compliant (green)A clause mirrors its cards: seed the missing row, do the work on its board, attach evidence per the accepted-evidence spec — it greens by itself.
- Automatically generating compliance tasks with the seed wizardThe seed wizard turns standard clauses into tasks distributed across your team in one click.
- The recorded audit: the full conceptA dated visit sealed with a score — the second witness of your clauses. Its meeting with the live compliance board at the seal births the parity report.
- How to use the inspections board in goisoOrganize inspections into columns, and switch between the board view and the agenda view.
- How to fill out and close an inspection cardChecklist items, attaching evidence, and exporting before closing.
- How to use the Kanban task board in goisoColumns and cards, assignees, due dates and checklists, the four sources of tasks, multiple boards — and why closing work here is living compliance.
- What to do about a nonconformity found during an inspectionTurn the failed item into a Corrective Action with an owner and a due date.
- Periodic inspections: how they renew automaticallyClosing a periodic inspection auto-creates the next one — an unbroken loop.
- How to request evidence from a colleague in goisoThe request bridge: a card the assignee uploads the document to, which is then flattened into evidence.
- How to upload evidence in goisoEvidence is uploaded on the work card — task or inspection — never on the clause; the card's accepted-evidence line is the yardstick.
- The Evidence Library — find any document without remembering where it isOne window showing all your facility's evidence across the six surfaces, grouping a file's copies into one row, and pointing you to every place it was filed.
- Exporting an evidence archive — a package you hand to an external auditorExport your evidence in full or filtered into a zip archive, with a manifest documenting every file, its location and its status.
- Understanding subscriptions and plans in goisoPlans, quotas, and what happens when you reach your storage or Sites limit.
- Your full data export — request it whenever you need itGet a complete copy of your organization's data and every file in one archive — for backup, analysis, or simply to keep your own copy.
- Roles, permissions, and creating team membersWhat each role can do, how to create a user and choose their role, and how to link a user to an employee record.
- Competence & effectiveness: attendance is not competenceCompleting a course gives an attendance certificate and an 'unverified' qualification — competence is verified by a later exam that upgrades it to 'verified'.
- What is the Advisor in goisoA virtual compliance expert that reads your evidence, quietly renders a verdict on it, and leaves you a proactive digest every morning.
- Sweeping and evidence verificationHow the Advisor reads a board's or clause's evidence and leaves a color-coded verdict on every file.
- The Advisor's Desk and the Morning DigestHow to read the Advisor's daily tips, click through to their source, and acknowledge them with the "Done" button.
- On-demand analysis buttonsAnalyze my gap, Summarize my readiness, Where's my weak evidence? — instant analysis drawn from your quota.
- Operations and your monthly quotaWhat's counted against your quota and what's included in your subscription — in the language of "operations," not tokens.
- Management Review — the minutes that write themselvesOpen a cycle and its input pack fills itself from the platform, management adds its judgment and decisions, then it is sealed as a fixed snapshot that greens clause 9.3 and turns its decisions into tracked actions.
- Worker Voice — surveys and the suggestions & complaints channelA channel that carries every worker's voice to management — anonymously if they wish — gets answered and, when needed, escalated into a corrective action, greening the worker-participation clause and feeding the management review.
- The context and interested-parties registers — the auditor's first stopTwo registers that answer clause 4: which internal and external issues affect your system, and who the interested parties are and what they require — with a review stamp that keeps them alive instead of a document written once and forgotten.
- Work permits — the guarded chain and the validity windowWhy you cannot approve your own permit, why the system refuses an approval without a validity window, and what happens to your tasks when a permit closes or its window expires.
- Incidents — from report to closureWhy an incident cannot be resolved before its investigation is opened, why the system demands a root cause for high-severity incidents but not others, and why an incident cannot close while its corrective actions are open.
- Energy conservation measures — savings are measured, not claimedThe lifecycle of a conservation measure from idea to verified saving: costs and steps, M&V from meter readings, and why the system warns you when your figure contradicts its measurement.